Comments on: Call Centers and the Caste System http://www.sandeepweb.com/2005/11/20/call-centers-and-the-caste-system/ Thu, 08 Jan 2009 11:29:46 +0000 http://wordpress.org/?v=2.6.1 By: Donne Cyril http://www.sandeepweb.com/2005/11/20/call-centers-and-the-caste-system/#comment-114258 Donne Cyril Mon, 06 Feb 2006 23:56:05 +0000 http://www.sandeepweb.com/?p=420#comment-114258 Please remember that we should be humble in what we do. We should not create a certain pride when it is not due. We should be able to predict if BPOs will be gone. We should always remember that RESPECT is still one good thing. Please remember that we should be humble in what we do. We should not create a certain pride when it is not due. We should be able to predict if BPOs will be gone. We should always remember that RESPECT is still one good thing.

]]> By: avidnewsreader http://www.sandeepweb.com/2005/11/20/call-centers-and-the-caste-system/#comment-92143 avidnewsreader Tue, 22 Nov 2005 16:35:12 +0000 http://www.sandeepweb.com/?p=420#comment-92143 DIGNITY! Thats the word. People must learn to respect and fairly compensate, the "hardwork, diligence and sincerity" that goes into a work, irrespective of the intellect of the person. If you are sweeper of railway platforms, then your motivation should be to keep the platforms clean like no other in the world. Alas, humans are not created equal (primarily in intellect) and we have to live with it. DIGNITY! Thats the word.

People must learn to respect and fairly compensate, the “hardwork, diligence and sincerity” that goes into a work, irrespective of the intellect of the person.

If you are sweeper of railway platforms, then your motivation should be to keep the platforms clean like no other in the world.

Alas, humans are not created equal (primarily in intellect) and we have to live with it.

]]> By: Kaunteya http://www.sandeepweb.com/2005/11/20/call-centers-and-the-caste-system/#comment-91952 Kaunteya Mon, 21 Nov 2005 17:38:23 +0000 http://www.sandeepweb.com/?p=420#comment-91952 Well put. I did not read Gaurav's article but i can figure out atleast part of it from this one. What i feel is this. The call-centre in India may have in a way "broken down" the "caste system". But from what i generally know of them and can percieve of them sitting outside the country is a different picture. As much as it is important as an economic levelling force, it is also giving a false confidence- even arrogance- to the scores of college dropouts or young ones who have sadly started believing that they have conquered the world. Their body language has changed and they have aquired the false "feel-dude" factor if you will. Its being "cool" is what counts. I think in the long run this generation that acquired wealth 10 times faster then their fathers would come out as shallow individuals who will feel lost once this BPO golden period dies down. Even for that matter software engineers. Once the industry matures, lets say in 5 years from now, it will be difficult to cope up with stabalised salaries and even lay offs. I think this generation of Indians should keep their feet firmly planted on the ground, which i don't think is happening. Its as if everyone is eternally intoxicated in the gold rush of BPO/Call Centres. I hope the much promised KPO thing works well for India, where only qualified individuals can take up the job. Should be interesting to watch. Well put. I did not read Gaurav’s article but i can figure out atleast part of it from this one.
What i feel is this. The call-centre in India may have in a way “broken down” the “caste system”. But from what i generally know of them and can percieve of them sitting outside the country is a different picture. As much as it is important as an economic levelling force, it is also giving a false confidence- even arrogance- to the scores of college dropouts or young ones who have sadly started believing that they have conquered the world. Their body language has changed and they have aquired the false “feel-dude” factor if you will. Its being “cool” is what counts.
I think in the long run this generation that acquired wealth 10 times faster then their fathers would come out as shallow individuals who will feel lost once this BPO golden period dies down. Even for that matter software engineers. Once the industry matures, lets say in 5 years from now, it will be difficult to cope up with stabalised salaries and even lay offs.
I think this generation of Indians should keep their feet firmly planted on the ground, which i don’t think is happening. Its as if everyone is eternally intoxicated in the gold rush of BPO/Call Centres.
I hope the much promised KPO thing works well for India, where only qualified individuals can take up the job. Should be interesting to watch.

]]> By: Sakshi http://www.sandeepweb.com/2005/11/20/call-centers-and-the-caste-system/#comment-91863 Sakshi Mon, 21 Nov 2005 10:52:58 +0000 http://www.sandeepweb.com/?p=420#comment-91863 Very well said. Very well said.

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